Apple Watch repair program acknowledges screen cracking flaw

Apple Watch overtake program acknowledges screen cracking flaw

As we await the Apple Watch Series 5, the company recognized a screen cracking problem with some of the older models by announcing a replacement program. It details how cracks can sometimes form on screens of the aluminum Apple Watch Series 2 or Series 3.

“The crack may jump on one side and then may continue around the veil as shown in the images below,” it noted in its release.

A disclaimer distinguished that the program only applies to Series 3 watches purchased above September, suggesting that either Apple fixed the screen in recently arranged models or ended production on that series — rumors suggest we’ll see something new during Apple’s September event. 

In 2018, Apple was hit with a class-action suit over the Apple Watch screen’s alleged tendency to “crack, shatter, or detach from the body,” but it was ultimately thrown out for bodies too vague in its description of the supposed defect.

Last week, the concern gave iPhone users more repair options by letting independent businesses access the same resources as its Authorized Repair Providers.

First published at 4:49 a.m. PT.
Updated at 5:25 a.m. PT: Adds more detail.