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How to Prevent Unauthorized Access to Your Spotify Account

Listeners can now only find new music, access new releases, or develop their own DJ skills with the aid of music streaming. I cherish my account, as well as my playlists, because I use Spotify frequently. Many of you probably have playlists for the gym, meditation, road trips, housework, celebrations, or the drive to the grocery store. You might even be an expert at using the fancy features on the music streaming service and have a favorite podcast. Additionally, you can experience a thrill of anticipation when Spotify provides your personalized Wrapped roundup at the end of the year.

Now picture someone breaking into your Spotify account and changing the password to lock you out, reorganize your library, create new playlists, or rearrange your library. It's so much more than a little irritation, too! It's possible that you weren't even hacked in some instances; instead, you may have unintentionally left your account logged in. Here are some steps to take if you believe someone unauthorized has accessed your account.

Keep an eye out for these warning signs.

The inability to log in to Spotify is the most obvious sign that someone is using your account. If your password and/or email suddenly stop working, consider it a double red flag. While you should normally be able to request a new password (and then change it as described below), a freeloader may have stolen your original login information. In that case, you will be unable to update your password or email address without contacting Spotify. Unfortunately, the company does not provide two-factor authentication, so you must keep track of your credentials.

Otherwise, if you still have access to your account, the other user may have been more subtle, in which case you should check other things. For example, check your "Recently played" row to see if it's out of whack. The same is true for the "Jump back in" section, which may contain songs or mixes that raise red flags. The addition or removal of playlists is another obvious sign that your account has been accessed without your knowledge. An outsider may have gained access if you see something that you or Spotify did not curate and there are songs that are not similar to what you normally listen to.

Other signs that a stranger may have seized control of your account, according to Spotify's support center, include modifications to your membership plan, music playing erratically without your consent, and email notifications regarding suspicious login credentials.

Check your account information under Settings to verify your email address and plan type, if you have access. Verify that both are correct. Often, passwords and emails are obtained by criminals as a result of data breaches on other websites. Although Spotify promises customers that its service is secure, there is a chance that your login information could be stolen somewhere else. Visit Have I Been Pwned as an extra step to check if your email has been compromised. Enter your email address to see if it has been distributed on the dark web.

Last but not least, even if instances of music playing on its own may be linked to third-party programs like Samsung's Bixby routines or Google's alarm clock, there's still a risk it implies someone else has access to your Spotify account. There are also ways to restrict arbitrary songs from playing over your speakers if you have several devices or external accounts connected to Spotify.

Quit Spotify and change your password.

Shutting off Spotify on all devices and changing your password are the best ways to resist the takeover. When clicking the link to reset their passwords, Spotify recommends customers to do it in a private window. The company also advises changing passwords for third-party services like Facebook, Google, and Apple that are linked to your Spotify account.

This is how you do it: Log in and go to the Account page under your Profile in a web browser. Go down the page and select "Sign Out Everywhere." With this, you may log out of Spotify on your desktop, tablet, phone, and web player.

You will need to sign out separately if Spotify is connected to your TV, gaming system, or speaker, though. Go to your Account overview page on the desktop app, find the menu on the left, and pick Apps, which is represented by a puzzle-piece icon. A list of associated apps will be displayed. You might notice Facebook and other integrated applications like Slack, Apple TV, Discord, and Tinder. The Spotify sign-out and access restriction are activated when you select Remove Access.

Check your bill

Users who have set up automatic payments with Spotify might not always review their monthly subscription statements. Look for any differences in your plan type by briefly scanning your billing statement. Are you paying for a Premium Family plan despite having signed up for a Premium Individual subscription? Contact Spotify if you discover that you are being charged for a membership that you didn't choose.

It's also important to note that Spotify allows a variety of payment options, including PayPal, gift cards, debit/credit cards, and pay as you go. Although you might be paying Spotify directly through the app, if you are being billed by a third party, such as an internet service provider or cellular carrier, be sure your payment information is secure.

If you've misplaced your playlists or access, contact Spotify.

If you experience account lockout as a result of someone altering your email address and password, or if your problems with a potential account hack develop, you should get in touch with Spotify. Incorrect billing charges, stolen login passwords, and lost playlists can all be fixed with customer service.

You can't call Spotify's customer support representatives right now. Instead, you can contact SpotifyCares through its chat feature, on Twitter at @SpotifyCares, or through its Facebook page.